The company’s most recent product, ZocDoc Check-In, allows patients to fill out their paperwork online in advance of their appointment. More than 2.5 million patients use ZocDoc each month to find a nearby doctor or dentist and instantly book an appointment online. In the process, they have raised $95 million from some of the best investors in the world and have been widely recognized by Crain’s and Fortune Magazine for the terrific work culture they have built at ZocDoc.
Today, Massoumi and co-founder and CTO Nic Ganju ‘08BU have successfully have achieved this vision and have taken their platform nationwide. ZocDoc allows you to schedule doctor appointments online from a central resource listing of all available medical offices, doctors, and insurance carriers. With an experience designed to match their bold human vision, Zocdoc is now a better partner to millions of patients, and puts them in control of their own health.After rupturing his eardrum and struggling for several days to find a doctor, Cyrus Massoumi ‘08BUS founded ZocDoc in 2007. With 600 employees and a recent valuation of the company at $1.8 billion, the Zocdoc team helps patients connect across a fragmented landscape as a trusted centre of care – the digital heart of the experience. The platform is loved both by patients and doctors, enabling them to spend less time on admin and more on care. Today, tech-first company Zocdoc helps millions of Americans find neighbourhood specialists, book appointments instantly and cut the form-filling. Real patients were brought into the conversation at an early stage. By subtly responding to situations in a human way, Zee helps patients feel like their journey is understood, and a true-to-life photographic style mirrors patients’ day-to-day lives. Instead of corporate shields and crosses, we created Zee – a line drawing of a dynamic letter Z with eyes, evoking an ever-changing face. The warm, yellow-led colour palette is optimistic, instead of clinical, in feel. Graphically, the design is a marked departure from sector norms.
From a desktop-focused experience led by cartoon-like characters and a user flow focused solely on efficiency, we put forward a responsive, mobile-first experience.
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