In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer Service: Customer service is the provision of service to customers before, during and after a purchase.This field focuses on how to classify and use data or objects and emphasizes the importance of preserving knowledge and promoting literacy. Library Science: Is an academic discipline that is sometimes referred to as information studies.We meet bimonthly at the library at 5:30 p.m.What Skills Does a person Need at Bernards Township Library?Īt Bernards Township Library, specify the abilities and skills that a person needs in order to carry out the specified job duties.Įach competency has five to ten behavioral assertions that can be observed,Įach with a corresponding performance level (from one to five) that is required for a particular job.
If you are interested in joining us, please fill out a volunteer application or attend one of our meetings. We are always looking for talented volunteers to help us provide the library with an even greater level of support. The Friends of the Bernards Township Library is a non-profit organization which supports the Library by providing funding for innovative programs, events, and activities for all ages and interests thus ensuring that the Library remains an important center of culture, enlightenment, and development in the community.
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